Privacy Policy

Effective Date: March 1, 2026

SmashHub is owned and operated by Next Sports Arena (“Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and ensuring transparency regarding how your personal information is collected, used, and shared.

This Privacy Policy applies to all users of the SmashHub mobile application (“App”) on Android and iOS platforms.

By using SmashHub, you agree to the practices described in this Privacy Policy.

1. Developer Information (Required by Google Play & Apple)

App Name: SmashHub
Company Name: Next Sports Arena
Email: info@nextsportsarena.com
Phone: +880 1730 324377

2. Information We Collect

We collect information necessary to provide and improve our services.

2.1 Information You Provide Directly

When you create an account, we collect:

  • Email address
  • Phone number
  • Password (securely encrypted and not readable by us)

Optional profile information:

  • Profile picture

This information is used to create and manage your account.

2.2 Booking and Club Management Information

When using the app, we collect:

  • Table booking details
  • Time slot selections
  • Tournament registrations
  • Club selection and booking records
  • Booking history

This allows players to book tables and allows club owners to manage bookings.

2.3 Payment Information

When making bookings or tournament registrations requiring payment:

  • Payment amount
  • Transaction ID
  • Booking payment status

IMPORTANT:

  • SmashHub does NOT store credit card, debit card, or financial account details.
  • Payments are processed securely by third-party payment providers compliant with industry security standards (PCI-DSS).

2.4 Automatically Collected Information

To improve app performance and security, we may collect:

  • Device type
  • Operating system version
  • App usage data
  • Crash logs and diagnostics
  • IP address (for security and fraud prevention)

This data does NOT directly identify individual users.

3. How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Enable table and tournament bookings
  • Process payments securely
  • Allow club owners to manage clubs and reservations
  • Provide customer support
  • Improve app performance and features
  • Send service-related notifications (booking confirmation, reminders, updates)
  • Maintain platform security and prevent fraud

We do NOT use your personal data for unauthorized advertising or sell your data.

4. How We Share Your Information

We only share information when necessary to provide services.

We may share data with:

4.1 Club Owners

To enable booking management, club owners may see:

  • Player name
  • Booking details
  • Booking time and status

Club owners do NOT receive sensitive information such as passwords or payment details.

4.2 Payment Service Providers

To process transactions securely.

These providers handle financial data according to their own privacy and security policies.

4.3 Legal Requirements

We may disclose information if required by law, regulation, or legal request.

5. Data Storage and Security

We implement industry-standard security measures, including:

  • Secure encrypted password storage
  • Secure server infrastructure
  • Authentication and access control
  • Protection against unauthorized access

Despite our efforts, no system is completely secure.

6. Data Retention Policy

We retain user information only as long as necessary to:

  • Provide services
  • Maintain booking and transaction records
  • Comply with legal obligations
  • Resolve disputes

Users may request account deletion at any time.

7. User Rights (Google Play & Apple Requirement)

You have the right to:

  • Access your personal information
  • Update your information
  • Delete your account
  • Request deletion of your personal data

To request deletion, contact:

Email: info@nextsportsarena.com

We will process deletion requests within a reasonable timeframe.

8. Children’s Privacy (Required by App Stores)

SmashHub is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted immediately.

Parents may contact us to request removal.

9. Third-Party Services

SmashHub may use third-party services including:

  • Payment processors
  • Cloud hosting providers
  • Analytics tools

These third parties may collect information as governed by their own privacy policies.

10. International Data Transfers

Your information may be stored and processed on servers located outside your country. We ensure appropriate security protections are in place.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted in the app and updated with a new effective date.

Continued use of the app means acceptance of the updated policy.

12. Contact Information

If you have questions regarding this Privacy Policy, contact:

Next Sports Arena
Email: info@nextsportsarena.com
Phone: +880 1730 324377

Compliance Statement

This Privacy Policy complies with:

  • Google Play User Data Policy
  • Apple App Store Review Guidelines (Section 5.1 Privacy)
  • General Data Protection Principles

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