Payment Terms

Payment Terms of Service for SmashHub

Effective Date: March 1, 2026

These Payment Terms of Service (“Payment Terms”) govern all payments made through the SmashHub mobile application (“App”), operated by Next Sports Arena (“Company,” “we,” “our,” or “us”).

By making any payment through SmashHub, you agree to these Payment Terms.

1. Payment Services Overview

SmashHub allows users to make payments for:

  • Table tennis table bookings
  • Time slot reservations
  • Tournament registrations
  • Other club-related services offered within the App

Payments are processed through secure third-party payment providers.

SmashHub does not directly store or process your full financial information.

2. Accepted Payment Methods

Payments may be made using approved payment methods available in the App, which may include:

  • Mobile financial services
  • Debit cards
  • Credit cards
  • Other digital payment methods supported by our payment providers

Available payment methods may vary depending on your location.

3. Payment Authorization

By making a payment, you authorize SmashHub and its payment providers to:

  • Charge the specified amount
  • Process the transaction
  • Store limited transaction records for service and legal purposes

You agree that all payment information provided is accurate and authorized.

4. Booking Confirmation

A booking is considered confirmed only when:

  • Payment is successfully completed, and
  • You receive booking confirmation within the App

If payment fails, the booking will not be confirmed.

5. Fees and Charges

Users agree to pay:

  • The full amount shown at checkout
  • Any applicable service fees (if displayed)
  • Any applicable taxes required by law

All prices are clearly displayed before payment confirmation.

6. Refund Policy

Refund eligibility depends on the club owner’s cancellation and refund policy.

Refunds may be issued if:

  • The club cancels the booking
  • The service cannot be provided
  • Required by applicable law

Refunds may NOT be issued if:

  • The user fails to attend the booking
  • The user cancels outside the allowed cancellation period
  • The booking was used or completed

Approved refunds will be processed through the original payment method.

Refund processing time may vary depending on the payment provider.

7. Cancellation Policy

Users may cancel bookings according to the club’s cancellation policy displayed in the App.

Cancellation terms may vary by club.

SmashHub is not responsible for refund decisions made by individual club owners.

8. Failed or Declined Payments

Payments may fail due to:

  • Insufficient funds
  • Payment provider issues
  • Network or technical errors
  • Fraud prevention checks

SmashHub is not responsible for failed payments caused by payment providers.

Users must retry payment using a valid payment method.

9. Payment Security

We use secure third-party payment processors.

SmashHub does NOT store:

  • Credit card numbers
  • Debit card numbers
  • Financial account passwords

Payment providers are responsible for securing financial data.

10. Fraud Prevention

We reserve the right to:

  • Cancel suspicious transactions
  • Suspend accounts involved in fraudulent activity
  • Report fraudulent activity to authorities

Users engaging in fraud may be permanently banned.

11. Disputes

If you believe a payment was made incorrectly, contact us at:

Email: info@nextsportsarena.com
Phone: +880 1730 324377

We will investigate and respond within a reasonable timeframe.

12. Third-Party Payment Providers

Payments are processed by third-party payment providers.

SmashHub is not responsible for:

  • Payment provider errors
  • Payment delays
  • Payment provider system failures

Users are also subject to the payment provider’s terms and policies.

13. Changes to Payment Terms

We may update these Payment Terms at any time.

Updates will be posted in the App.

Continued use of SmashHub means acceptance of updated Payment Terms.

14. Contact Information

For payment-related questions, contact:

Next Sports Arena
Email: info@nextsportsarena.com
Phone: +880 1730 324377

Compliance Statement

These Payment Terms comply with:

  • Google Play Payments Policy
  • Apple App Store Payment Guidelines
  • Standard mobile app payment compliance requirements

 

 

 

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